FAQ
There are no stupid questions at Chandelierias just frequently asked ones!
When Will l Get My Order?
All orders are normally processed, packed, and ready for shipping within a few hours
Any order made before noon (PST Pacific Standard Time is shipped the same day. We
ship from our Chino, California using FedEx or UPs. Delivery normally takes 3 to 5 days
after your items have been shipped.
How Do l Track My Order After lt's Shipped?
ltems are monitored every step of the way using FedEx or UPS tracking. We will email
your tracking number within a few hours after placing your order. Simply click on the
link and it will take you directly to the tracking page for your order.
Each order (plus all the information you might need to know about it) will have its
current status and estimated arrival date. From there, the exact location of your item
can be found.
How Easy Is lt To Make A Return?
Most all Chandelierias orders can be returned within 30 days of delivery. However, a
modified return policy may apply to some products, including coupons and discount
codes.
Returns are seamless and easy, and you can do it online!
Visit Return Request and send us your order number
We will send you a Return ltem link that you can fill out
Then check your inbox for a return confirmation email
We'll refund you as soon as you send the item(s) back
Return Shipping
Return shipping costs will be deducted from your refund.
Are My Order Shipped From The United States?
Yes! All orders are shipping normally from our warehouse in Chino, California for the
Western, Mountain, Central United States. We shipping from our warehouse in New
Jersey, for the Eastern United States.
What lf l Have An Installation Question?
No problem! We're here to help! Just email us your question, problem, and photos
and we will have someone get back to you within 24 hours
